Hearing the words “You have to have surgery,” is unsettling and can cause a lot of stress and fear. But Blue Cross Blue Shield of Michigan knows that improving patients’ pre- and post-surgery experience can have a huge impact on both stress levels and recovery. That’s why the Michigan Surgical Quality Collaborative (MSQC) started the Enhanced Recovery Program: Its goal is to help patients across Michigan have a more positive surgery experience from beginning to end.
MSQC Program Director Dr. Skip Campbell will be speaking at the Ann Arbor Health Services Research Symposium, September 19-20, on the topic "Moving from Measurement to Improvement".
A new Sepsis Resources Toolkit has been compiled by MSQC for your use in developing a Sepsis recognition and reduction plan at your hospital site.
MSQC members can access slidedecks and other documents from the June meeting here http://www.msqc.org/msqc-meeting-june-2016
In 2015, MSQC won the Michigan Cancer Consortium's Spirit of Collaboration Award (link is external) for its Colorectal Cancer Project. This short video gives some of the background to the project.
The MSQC Coordinating Center will be closed from Friday December 25th until Monday January 4th for the holiday.
"What’s so hard about measuring quality? A major problem is that the caregivers who deliver care, and the patients who receive the care, have been disengaged from the discussion about what it really is. That discussion has been ceded to governmental agencies, which have generally gotten it wrong. Doctors become frustrated because the bureaucratic version of quality doesn’t ring true, and the process of improvement gets stuck at this earliest step.
Why shouldn’t the caregivers themselves, meaning doctors and nurses, with input from patients, say what quality really is? If the doctors and patients don’t know, we are all in trouble. This sensible approach hasn’t come from any governmental authority, but rather from a regional third-party payer, Blue Cross/Blue Shield of Michigan. What has resulted is a standardized and more informed definition of quality, and also a statewide framework for quality improvement that caregivers see as reliable and useful."
MSQC members can now find the presentations and other documents from the December 11th MSQC Meeting on the website.
In January 2015, the Quality Improvement Team at the Coordinating Center reviewed fifty-two hospital Quality Improvement Summaries and corresponding attachments. The summaries outlined goals,...
The latest MSQC newsletter has just been mailed out to members, with our thoughts on the recent ProPublica surgeon scorecard, and other news.
Over the last 10 years, Blue Cross Blue Shield of Michigan, together with hospitals, physicians and care providers across the state, have collaboratively improved clinical quality, efficiency and health outcomes, saved lives and directly prevented $1.4 billion in health expenses.
We are happy to announce the launch of the new MSQC website!