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Michigan Surgical Quality Collaborative
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Michigan Surgical Quality Collaborative
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Our Staff

Heather Marshall, Administrative Assistant

Heather joined MSQC as our Administrative Assistant in April 2021 after previously supporting Dr. Englesbe in the Department of Transplant Surgery. She attended Central Michigan University and has over 14 years of experience in healthcare administration. Heather has previous experience supporting medical directors, surgeons, and fellows. Some of Heather’s responsibilities have included complex calendar management, scheduling patient appointments, preparing billing requests, and new employee on-boarding.

Heather’s primary responsibilities at MSQC include monitoring and responding to customer support emails and calls, assisting with collaborative meeting planning and execution, managing participation tracking, scheduling meetings, purchasing supplies, and account reconciliation.

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Michigan Surgical Quality Colaborative
phone-handset-solid 734-998-8200
envelope-solid MSQCCustomerSupport@med.umich.edu
@MSQCPSO
Blue Cross Blue Shield logo

Support for MSQC is provided by Blue Cross and Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships program. Although Blue Cross Blue Shield of Michigan and MSQC work collaboratively, the opinions, beliefs and viewpoints expressed by the author do not necessarily reflect the opinions, beliefs and viewpoints of BCBSM or any of its employees.

NOTICE: Data and reports/charts are STRICTLY CONFIDENTIAL. Use of these data and reports is restricted solely to each participating medical center FOR INTERNAL QUALITY IMPROVEMENT PURPOSES ONLY.